Friday, May 24, 2013

the saga of the wilton cake pan

Good Afternoon Becki,

Thank you for contacting us!

Our development team is aware of the strong adhesive that is being used on our labels. They are working with the manufactures to change the adhesive that is being used. The development team is suggesting using a paper towel saturated with vegetable oil and allowing that to sit on the label for about 15-20 minutes and then washing the label off with warm soapy water.

Please let us know if we can be of any further assistance!

Breanne Secrist

Customer Service Representative

Wilton Brands

Really? - do you think i didn't try every known method for removing a sticker.
i will be writing wilton ceo next
i found this response to be
 inadequate & flippant
& think that they should send me a new pan without a sticker
or refund my $
here's my original letter:

Hello. I recently bought a 10 inch cake pan from Michaels. The large sticker about the product that was stuck around the outside of the pan - well, I could not get it off completely. I used all the ways to remove stickers & it will left a residue on the pan. After much flustration, I decided it would not be wise to use it for baking, because I could not get the sticker off completely. So, as an artist I painted it & used it for decorative purposes.

Just thought you would like to know about this, next time I will not buy a wilton cake pan.

Thank you,

i'm also thinking that perhaps
 all wilton products
have this problem
 of not being able to
get the sticker off


  1. Jane JohnsonMay 24, 2013

    I, too, have had frustration with getting glue off a product after removing a sticker. As far as I'm concerned, if there is glue residue on the product after the sticker is removed---then I don't want it. Good idea to paint the tray and use it for decorative purposes.

  2. thanks for the support. believe it or not I was going to make a cake, but resorted to paint!